Tag Archives: Customer Experience

DDI Video Report on JCPenney Manhattan

Display & Design Ideas magazine visited JCPenney’s new Manhattan mall store in Herald Square.  We’ve covered the store here before which drew quite a bit of attention for invading Macy’s territory. It’s opening in this particular location was perceived as a sign of the times and consumer desire for value.
Store manager Joe Cardamone is interviewed in DDI’s piece [...]

Posted in Apparel, Retail Design | Also tagged , , , , , | Leave a comment

It’s the Little Things that Make the Store

Several months ago, Angie Coleman, our resident C-store expert, published an article on CSNews.com entitled, “Top 10 Common Sense Tips for C-store Owners.” In that article, Coleman encouraged C-store owners to pay attention to the details, particularly bathrooms and cleanliness.  Now, I don’t know if the owners of Buc-ee’s stores in Texas happened across our little [...]

Posted in Retail Design, Service Retail | Also tagged , , , , , , | Leave a comment

Digital Media Platforms Create Lift

Last week, AdAge’s 3-minute video segment featured a story on a new digital out of home network called Wall Street Journal Office Network.  The company, headed by CEO, Jim Harris, operates a network of LCD screens mounted in office building lobbies throughout the country. The screens stream news from the Wall Street Journal as well [...]

Posted in Technology | Also tagged , , , , | Leave a comment

Fast Food Slows Down and Depends on Design

At the opening of an Amsterdam Burger King, CEO and Chairman John Chidsey announced the company’s plan to redesign all 12,000 worldwide locations to enhance the interior appeal of the restaurants.
Brandweek quoted Kevin Higgins, Burger King’s new president of Europe, Middle East and Africa, as saying, “Shining a spotlight on our core brand equities through our 20/20 design [...]

Posted in Activation at Retail, Hospitality, Retail Design, Retail/Market Trends | Also tagged , , , , | Leave a comment

Teen Retailers ‘Target the Mother’

The Wall Street Journal reported this week that many teen stores are making changes to their store environments to appeal to Moms.  
Over the last few years, everyday fashion reached what used to be luxury prices.  For example, simple “hoodies” (in my day this was a sweatshirt) with the most popular brand name stitched on the [...]

Posted in Apparel, Retail Design, Retail/Market Trends, Specialty Retail | Also tagged , , | Leave a comment
MillerZell