Tag Archives: consumer behavior

When 31 Flavors is Just Too Much

Baskin Robbins offers 31 flavors.  Heinz had 57 varieties.  Starbucks has 87,000 drink combinations.  Walmart averages 100,000 products.  Cold Stone Creamery boasts 11.5 million “ways to customize your ice cream treat.”
Most retailers believe that more is better because customers want choice.  However the work of researchers Sheena Iyengar and Kanika Agrawal suggest the exact opposite.  [...]

Posted in Activation at Retail, Grocery, Mass Merchandiser, Retail Banking, Retail Design, Retail Research | Also tagged , , | Leave a comment

Martin Lindstrom on the Buyology of Stores

Martin Lindstrom, author of BRANDsense and BRANDchild, released a new book yesterday called Buyology: Truth and Lies About Why We Buy. Spending 3 years and more than 7 million dollars Lindstrom found that shoppers are not motivated by the indicators of traditional marketing wisdom. According to Buyology, shoppers are in fact motivated by subconscious triggers [...]

Posted in Activation at Retail, Retail Design, Retail Research | Also tagged , , , , | 3 Comments
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