Category Archives: Retail Design

Retail 2.0 Brings the Internet to the Store

CompUSA and TigerDirect.ca, a Canada based electronics retailer, are trying a new way to connect the Internet experience and the store experience. What they are calling Retail 2.0  is a technology that ”provides online product information to in-store customers as they shop: product by product, aisle by aisle.” 
Through a network of desktops, laptops, monitors and televisions throughout the store, shoppers can research [...]

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What Most Influences Your Shoppers to Make a Purchase?

What in-store elements most influence a shopper to choose one brand or product over another?  What is the best means of introducing a new product and motivating a shopper to add it to their basket?  Our informal reader poll highlighted just a few instore marketing tools. Instore experience and signage came out the clear winners.  [...]

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Why A Great Product Doesn’t Always Equal Great Success

Caribou coffee was ranked #1in its category by Consumer Reports.  YouGov’s BrandIndex ranks the company higher than Starbucks in customer satisfaction.  Yet, Caribou has not earned the the mass appeal of Starbucks. Why?  CEO Mike Tattersfield thinks it could be the branding.
Brandweek reports that Caribou is undertaking a major overhaul of the brand to expand its [...]

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DDI Video Report on JCPenney Manhattan

Display & Design Ideas magazine visited JCPenney’s new Manhattan mall store in Herald Square.  We’ve covered the store here before which drew quite a bit of attention for invading Macy’s territory. It’s opening in this particular location was perceived as a sign of the times and consumer desire for value.
Store manager Joe Cardamone is interviewed in DDI’s piece [...]

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It’s the Little Things that Make the Store

Several months ago, Angie Coleman, our resident C-store expert, published an article on CSNews.com entitled, “Top 10 Common Sense Tips for C-store Owners.” In that article, Coleman encouraged C-store owners to pay attention to the details, particularly bathrooms and cleanliness.  Now, I don’t know if the owners of Buc-ee’s stores in Texas happened across our little [...]

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