Category Archives: Hospitality

Fast Food Slows Down and Depends on Design

At the opening of an Amsterdam Burger King, CEO and Chairman John Chidsey announced the company’s plan to redesign all 12,000 worldwide locations to enhance the interior appeal of the restaurants.
Brandweek quoted Kevin Higgins, Burger King’s new president of Europe, Middle East and Africa, as saying, “Shining a spotlight on our core brand equities through our 20/20 design [...]

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Who’s Surviving and Thriving in Retail

GOOD NEWS
MSN Money listed the 7 companies beating the odds in this recession. One of the seven was Chipotle fast food restaurants.  Chipotle is not your typical fast food, however. The interiors and exteriors of the restaurant are eye-catching with a special attention to a specific design aesthetic.  The chain’s design excellence was highlighted in ARCHITECT magazine, [...]

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Starbucks Tries Sustainability to Win Back Interest

Starbucks, formerly the shining star of retail development, is trying a new program to reclaim mind share of their millions of coffee customers, many of which were wooed away by cheap cups of McCafe. Starbucks plans to remind customers that there’s no substitute for quality. 
The strategy that made Starbucks famous was a focus on the [...]

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Hot Retailers Offer Personalization and Simplicity

The International Council of Shopping Centers (ICSC) recognized their list of the top retailers of 2009 today at the RECon convention in Las Vegas, Nevada.  This wasn’t the usual suspects – Walmart, Whole Foods, Urban Outfitters, etc.  ICSC highlighted boutique owners who provide a unique customer experience that draws shoppers to retail centers.  This is of special note [...]

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Hotel Marketing in Quicksand Economy

How are the hotels going to stay in business when people are not traveling? PriceWaterhouseCoopers UK recently released a report on the declining hospitality and leisure industry offering advice on how to survive the massive downturn. According to the report, the hotels that will survive this economy are budget hotels that can create a “well [...]

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