Daily Archives: May 14, 2009

Forbes Echos Miller Zell’s Thoughts on the Future of Retail

Over and over in this blog we have warned that retailers must focus on enhancing the in-store customer experience or risk closing their doors.  Wednesday, Forbes ran an article echoing that very argument. John Karonis and Madison Riley even went so far as to suggest that this trend started well before the recession and has only [...]

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