Monthly Archives: February 2009

How To Communicate with the ‘List’ Shopper

David Orgel of Supermarket News decided to broach the much debated subject of in-store decision-making. Consumers are now consciously deciding to resist marketing influences and take a disciplined approach to shopping. According to IRI’s consumer survey, 76% of respondents now plan to make purchase decisions before they get to the store. They are making lists, checking them [...]

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The Best Retail Customer Experiences 2009

Customer Retail Experience Magazine just released their survey of 2,500 consumers revealing their favorite retail experiences.  Retailers are lookng for new avenues to reach consumers and hold their attention in the current economy.  Beyond price manipulations, this means making a trip to the store well worth the visit — making it either valuable or enjoyable or both.
According [...]

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Consumers Refuse to Sacrifice Internet Despite Economy

STORES magazine and BIGresearch recently conducted a survey of shoppers in mid-December, to determine what shoppers refuse to live without despite the economic crunch.  The list included cell phone service, cable, salon and barbershop trips and Internet service.
“81 percent of the more than 4,100 adults 18 and older who were surveyed considered their Internet service [...]

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