Monthly Archives: October 2008

Will Banking Be Televised

By Alex Delotch Davis | October 16, 2008

With all the fear looming globally around banking, industry leaders are trying to find ways to stay connected to the customer.  ICICI Bank, India’s largest private sector bank, partnered with Dishtv to launch televised banking. Interactive Banking Service, or ICICIACTIVE, will enable Dishtv customers to access information on ICICI Bank products and services through their [...]

Posted in Retail Banking, Technology | Tagged , , | 1 Comment

Kmart’s Economic Strategy — Layaway

By Alex Delotch Davis | October 15, 2008

As far as retailers are concerned, the holidays are here and the horizon looks very bleak. With credit tightened and shoppers either strapped for cash or holding on to it for dear life, the economy is going to hit some retailers hard.  There are few ways around it.
Kmart, however may have found a way — layaway.  [...]

Posted in Retail/Market Trends | Tagged , , , | 2 Comments

Banks Can Use Multimedia to Meet the Customer

By Alex Delotch Davis | October 14, 2008

Communicating with customers is going to be a fundamental part of the rebound strategy for the troubled banking industry. A few weeks ago, bank customers who were unsure and confused about the state of the union rushed to pull money out of banks which accelerated the demise of Washington Mutual. Pundits are disquieting and consumers [...]

Posted in Activation at Retail, Retail Banking, Technology | Tagged , , , , , | Leave a comment

Why Wal-Mart May Become a Bodega

By Alex Delotch Davis | October 9, 2008

Over the past few years, retailers have witnessed “big box fatigue”. More and more consumers are seeking authenticity, individuality and customization. Big white stores that communicate “over-abundance” are proving themselves to be impersonal and at times difficult to navigate. In addition, there is a lack of land that can support large footprints spread apart far enough to [...]

Posted in Mass Merchandiser, Retail Design, Retail/Market Trends | Tagged , , , , , | 2 Comments

AdAge Says Don’t Kill the Marketer

By Alex Delotch Davis | October 6, 2008

A month ago Emily Bryson published an article in AdAge entitled, “Food Companies Stay the Course” discussing the importance of continuing to invest in marketing and advertising despite the economic downturn. It seems worth revisiting the topic considering last week’s economic upheaval.
Bryson listed Kraft, Kellogg and General Mills among companies that see value in continuing to pump monies [...]

Posted in Retail Execution | Tagged , , , , , | 1 Comment
MillerZell